Now launch iTunes and check to see if your issue is fixed. To do this, go to C:\Documents and Settings\\Application Data\Apple Computer\iTunes\iTunes Plug-ins (Windows XP) or C:\Users\\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins (Windows Vista and later), if you have files in this folder, move them to your desktop. Please see this documentation.ħ-Try removing iTunes plug-ins. If removing your devices fixes your problem, you may need to update your OS. Now repair iTunes by going to Programs and Features (Windows Vista or later) > iTunes > Repair or Add or Remove Programs (Windows XP) > iTunes > Change > Repair.Ħ-Disconnect your iOS devices from your computer. Look for a file named iAdCore.dll, if you find this, just delete this file. Now download iTunes (see the links above) and re-install.ĥ-Open C:\Program Files\iTunes (32-bit) or C:\Program Files (x86)\iTunes (64). Go to Control Panel > Add or Remove Programs (Windows XP) or Programs and Features (later) and uninstall the followings: Then sign out of the iTunes store and then sign in.Ĥ-Completely remove iTunes and reinstall. Click on the Edit menu > Preferences > Advanced > Reset Cache. Repairing Bonjour may fix your issue.ģ-Open iTunes.
Try each step until you are able to successfully use iTunes.įirst thing you should do is to make sure that you have the latest version of iTunes. You may find this article useful, If you are having similar issues, like: I was able to launch iTunes successfully but could connect to the iTunes Store on my Windows computer. Several users have reported an issue in which iTunes is crashing when used in Microsoft Windows computers. I also had this problem recently. Facebook Twitter Pinterest LinkedIn Print Email
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